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Client Relationship Manager Skills Assessment

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Assessment Category

Sales

Client Relationship Manager Skills Assessment

Assessment Details
Author
Vervoe
Questions
9
Audio Text Video
Skills
3
Communication Leadership Strategy
Use Assessment Template
Assessment Summary
Client Relation Managers are responsible for creating and fostering positive relationships with clients to grow the customer base, preserve relationships and improve the company’s brand and product. They partner with the sales team and account managers to ensure that all of the organisation maintain and nurture relationships with clients. This assessment contains 9 questions that test the candidate’s ability to communicate effectively, their leadership skills, and their ability to formulate and execute strategy.
Skills tested in this assessment
The skills tested in this assessment for a Client Relationship Manager include their ability to communicate effectively, think strategically, and their leadership skills. The questions should showcase their ability to communicate and clarify under pressure, whether they’re capable as a leader, and if they think strategically.
What to test with this assessment
You can expect to learn whether the candidate can be relied upon to clearly articulate a complex product or issue, manage high pressure client communications, how they may perform as a leader and how well they strategize. You’ll get a sense of their personality and authenticity in the video questions, along with their ability to communicate clearly and concisely. And you’ll see their ability to collaborate with other stakeholders to improve client relationships.

About the Client Relationship Manager Skills Assessment

Want to hire the best Client Relationship Manager to help your business? Use our expert Client Relationship Manager skills test to hire the best person and never make another bad hire.

The role of a Client Relationship Manager is essential in ensuring the company has strong relationships with their customers in order to reduce churn. They must be able to nurture relationships with clients and help clients with any issues that they may experience.

This Client Relationship Manager test assesses whether job candidates have all of the necessary skills to work collaboratively and cooperatively with all clients and colleagues. This can include being able to successfully lead a team, develop and implement strong sales strategies, and being able to effectively communicate with all stakeholders.

Candidates who perform well on this Client Relationship Manager skills assessment will have all the technical skills to develop a strong sales pitch to all potential clients to convert them into customers. They will also have the necessary soft skills to communicate with all stakeholders in an effective way.

A person who is skilled in strategy is able to come up with an action plan and tasks to work towards achieving an overall business goal. The initiatives that they create will be able to be implemented by their team to help move the business in a more favourable direction.
A strong leader will be able to motivate and inspire their employees to produce high quality work and work productively to complete tasks and goals. They make decisions that will achieve business objectives and rally their team to work towards the business vision.
People that have strong communication skills are able to receive and give information to others in both a verbal and written form. Being a strong communicator includes being able to effectively listen and speak to others, allowing candidates to work collaboratively with other team members.
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LEADING SKILLS ASSESSMENTS

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Vervoe skills assessments test a range of skills in one engaging, user-friendly flow. Unlock the hidden potential of candidates and remove unnecessary offline stages from your hiring process. Increase productivity and make decisions confidently with complete transparency around candidate scoring with data-rich profiles that make it simple to compare top performers.

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评估可以使用builder创建的命令e your own questions or choose from our bank of 300,000+, or you can use a template from our assessment library of 300+ verified tests.
1
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Train our AI to understand what good and bad answers look like for you so we’ll grade your candidates like you would.
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Candidate results come to life with scores, rank, trophies and top performer badges, allowing you to unearth what’s most important to you.
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Once you’ve found the perfect candidate for your role, mark them as “Hired.” Your successful candidate report cards are then easily accessible in your company overview.
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SELECTING THE IDEAL CANDIDATE

Client Relationship Manager Online Test Sample Questions

Create a free account today to access the full Client Relationship Manager skills assessment test and more from our assessment library

Question Type

Question

Communication

Question Type: Audio

Talk us through how you’ve previously explained a complex issue or technical feature in a simple, digestible way to a non-technical client to help them better comprehend it. Please keep this recording within 2 minutes.
Question Type

Question

Leadership

Question Type: Video

Tell us about your biggest failing as a leader and what you learned from that moment or situation. Please take a 2 minute video recording.
Question Type

Question

Strategy

Question Type: Text

Tell us about a time that you collaborated with other departments (marketing, development, etc.), leading to greater success and satisfaction of your customer.

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Invite candidates to your assessment by email, or get them to apply by taking the assessment directly from your job ad, social post or careers page. Use an ATS? We have a growing suite of ready to use integrations.

Complete skill profile

Results are displayed with overall scores and rank plus breakdowns of achievements for individual skills. Top performers are easy to spot with badges and trophies.

Candidate report cards

In-depth report cards for each candidate including a breakdown of results and achievements for each skill along with full assessment responses.

Collaboration tools

Easily shortlist, compare and share candidate report cards with hiring stakeholders. Leave comments and tag candidates for further stages.

“It eliminated bias, and we saw a huge improvement straight away. Candidates were now being assessed purely on their skills”

CANDIDATE REPORT CARDS

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See who can actually do the job in real time, create efficiency through automation and quickly surface the most qualified candidates based on how they perform job-related tasks.

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Frequently asked questions

是的,所有的评估都是完全可定制的meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.

We offer assessments for any stage of your hiring process.

Top of Funnel:Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel:Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete.

You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.

不,Vervoe评估测试一系列的乔b specific hard skills and soft skills like communication or attention to detail. This means you’re testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.

We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
We have an extensive onlinehelp centerwith video and written tutorials to help you get up and running. Our friendly customer success team is also only a question away and can be contacted via ourhelp center.
Yes, all skills assessment are customizable and can be created tosimulate a jobor task. This provides the ability to test a candidate on real-life skills and abilities required for the role. A unique combination of different types of questions can simulate how a candidate will perform in different scenarios.

Combining a detailedjob descriptionwith a skills assessment can help to identify the specific skills and knowledge required for a job, and can streamline the candidate selection process. By writing a clear and concise job description, hiring managers can attract the right candidates for each role.

Vervoe's comprehensiverecruitment guidesprovide a competency framework that maps out the core job-related skills and soft skills required for success in the role. A recruitment guide helps understand the hiring process of building the ideal candidate profile, writing an accurate job description based on skills, selecting the ideal candidate, interviewing top performers, and making a job offer.

Vervoe is the most sophisticated skill testing recruitment software on the market. It uses advanced machine learning to create tailored skills assessments that are instantly auto-gradable, allowing companies to test candidates for any skill, and automatically grade their response at any scale.

Vervoe’s automated AI-powered screening leads to90% reduction in time to hire, and67% fewer interviews per hire.

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Use AI-Powered Client Relationship Manager Skills Assessments to hire better candidates, faster.

See who can actually do the job, create efficiency through automation, and quickly surface the most qualified candidates so you can make data-driven hiring decisions that propel your business forward.

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